Frequently Asked Questions

What is Physical Therapy?
Physical Therapy is non surgical treatment that helps you understand your condition, recover the use of the affected joints and muscles, and help yourself return to work and everyday activity. It includes physical rehabilitation, work hardening, and testing to determine functional capacity, range of motion and level of nerve and muscle function. The type and number of treatments you will need depends on your diagnosis and condition. In many cases, improvement can be achieved simply through appropriate exercise and by learning more about how your body works.

Why Outpatient Physical Therapy?
The goal of outpatient physical therapy is recovery of strength and mobility so you can return to work, activity, and self-sufficiency. The typical treatment lasts from 30 to 60 minutes; your first appointment will include an evaluation by the physical therapist and will last a little longer. Each therapy session will usually include some hands-on manual therapy, movement intervention, or exercise and you will learn and practice injury prevention techniques.

How do I arrange an Appointment?
Simply call the TexPTS clinic. Hours are by appointment from 8:00 a.m. to 5:00p.m. Monday through Friday.

What Should I Bring With Me?
Please bring your prescriptions and any notes or reports from your doctor that describe your condition. Also, bring any x-rays or other test results that your doctor may have given you. If you wear a brace or prosthesis, you should bring those as well. If you are being seen by a therapist, wearing a pair of loose-fitting shorts makes things a lot easier; it makes things are a lot easier for us and better preserves your modesty than one of those floppy gowns!

What about Emergencies?
If you believe you have re-injured yourself, or if another medical emergency arises, you should contact your regular physician.

What If I Have More Questions? Don't hesitate to ask your therapist any questions about your treatment. We want you to understand what is happening so that you can learn how to help yourself. If you are unsure of your therapist's instructions or your home exercise program, please call and discuss your concerns.

What About My Regular Doctor?
We do not replace your regular physician. You should continue to consult with him or her for all your medial needs. During your physical therapy treatment, we will communicate frequently with your physician and provide him or her with copies of your evaluation, progress reports, and discharge summary.

What if I Have To Cancel An Appointment? Simply call the office where the appointment is scheduled and notify the receptionist. Please try to give us 12 hours notice, and preferably 24 hours, so that someone else can use your appointment time.

What About Insurance?
TexPTS is a participating provider in Medicare and most other medical insurance plans. We also accept Worker's Compensation and auto accident medical coverages. Please be prepared to give our receptionist your insurance information; TexPTS will verify your coverage with your insurance carrier and if there are any questions, we will let you know.

How Do I Pay My Portion Of The Bill?
We will discuss payment with you during your first visit. Co-payments for each visit should be paid during the appointment. We will file any necessary insurance claims and let you know if any additional payment is required.

What Else Do I Need To Know?
Just this: to a large extent, the speed and quality of your recovery depends on you! You are a partner in the treatment plan formed by your therapist and your physician. With hard work and perseverance you will achieve the best possible outcome.


Please contact us at (830) 625-7310 info@texpts.com Printable PDF Patient FAQ (PDF's require Adobe Acrobat Reader to view).